When companies put their "owner's" manuals online. And, don't charge for you to access them. Went to start my near new dishwasher this morning. Only to realize that the city had turned off the water again. They had actually warned us this time. I guess they are replacing, or moving, several fire hydrants located on this street. Anyway, the dishwasher was trying to run through it's cycle, without any water. I hit the reset button, but it wasn't stopping. So, I opened the door. Closed it again, and it started to cycle. I opened the door again and went to work. When I came home, I closed the door, and noticed that it had lost all my settings, but it seemed like it was starting through the wash cycle again. Damn! How do I cancel this!? Find the owner's manual! Right! I have a better change of finding Jimmy Hoffa's body. So, I decide to look on line. The dishwasher is a GE brand. I try, "www.ge.com" and get their site. Cool! Right there on their home page, on the side was a link that said "appliances". I click on that and am taken to a page that has several links, one of which says, "Owner's Manuals". Woo hoo! I click on that. Click on another link for "dishwashers" and all I have to do it put in the model number. It even told me where to look. And, there, in all it's PDF glory is the Owner's Manual for my dishwasher. And, I found out that I was just being impatient. After I hit reset, I needed to wait about 90 seconds for it to cycle through, drain any water, and then it would reset. But, I wanted to make sure, before I attempted anything more. It's real nice of these companies to do things like that. Things like that make me want to continue doing business with them in the future.
Posted by Valkyre at May 10, 2005 09:07 PM